Customer Support Representative - PK (KHI) |
| Jun. 27, 2008 - Jul. 30, 2008 |
| Location: | Pakistan - Karachi, TX |
| Type: | Full Time |
| Department: | Other |
| Duties: | Effectively responds to clients concerns and queries with courtesy and professionalism
Communicates with customers via phone, e-mail or chat
Assist clients with troubleshooting level 1 technical problems with course player or website
Focuses on delivering a positive customer experience
Strong interpersonal skills; professional, courteous, friendly, and empathetic
Resolve complex customer issues
Performs other duties as assigned by management.
Maintain acceptable phone productivity statistics
Bilingual preferred but not required (Spanish)
Must be available to work from 7:30 am – 7pm (Mon – Fri)
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| Qualifications: | High School Diploma
1+ years call center experience
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